IT infrastructure management services Bharathidasan University refers to the overall administration of the University’s IT infrastructure components as computer systems, network, switches, hardware, software, security devices, policies, procedures, data and equipment.
- To ensure that the infrastructure is up and running all the time and is available for ubiquitous and convenient access for the stakeholders of the University
- To implement, enhance and upgrade the information security measures to the protect the infrastructure from threats
- To ensure that the infrastructure is aligned to and supports the University’s overall and day-to-day business objectives
Core Functions of IT Infrastructure Management Services
Campus Network Management
A well-functioning academic IT infrastructure can help improve student learning outcomes, boost faculty productivity, and facilitate research discoveries. A major component in the IT infrastructure is the campus network. Our campus network supports a wide variety of devices and large and complicated devices and applications. The network management process comprises of creating a layered network, using the standard network protocols, and implementing and updating the security policies.
Server and Storage Management
The process of establishing, monitoring and managing the Web / Application and Data servers and storage devices is a crucial component of managing IT infrastructure as it ensures the performance, security, and availability of the University’s major business applications and data. Server and Storage management process encompasses several functions such as provisioning to meet the needs, monitoring the performance, creating a tired architecture, replication and backup of data for disaster management.
Information Security Infrastructure Management
The objective of IT security management is to protect the information, applications and services from unauthorised use, disclosure, disruption, alteration, or destruction. It involves a variety of tasks including Identification and assessment of risk, implementation of security measures, monitoring & responding to security incidents and educating / training the University staff on security best practices. IT security management is a continuous and on-going process. The process is carried out on the basis of the IT security policy guidelines. The policy specifies the best practices for providing access controls, measures for data protection and incident response plans. The policy has to be reviewed on a regular basis based on the changing needs of the University’s operational policies.
Infrastructure As A Service (IAAS)
The University Informatics Centre provides computing infrastructure services, including storage, servers, networking resources, runtime, middleware, and virtualization to two of the University's vital business applications governing examination and research operations.
Desktop support service refers to the technical assistance and support provided to the end users and desktop computer users. These services are delivered in-person, online or through phone by the in-house IT personnel. The services typically include: Software installation, troubleshooting, servicing of desktops / notebooks / printers / network switches, etc.
Students | Research Scholars | Faculty | Staff
The IT Infrastructure has been upgraded from time-to-time with cutting-edge systems thanks to the significant grants from DST PURSE and RUSA (Phase I) schemes.